→ The digital divide: Kiosk
The word digital divide is a phenomenon that is alienated from digital technology and makes it difficult to follow the technology as the digital gap widens. Usually, the disabled, low-income, farmers and fishermen, and the elderly are included in the information-vulnerable group, but, so-called young people, are also sometimes struggling.
Among them, kiosks are a big example. A digital kiosk made for the purpose of providing convenience to people is rather inconvenient as the situation is reversed.
This project critiques the digital divide, where certain groups, including people with disabilities, low-income individuals, and even younger generations, are marginalized by rapid technological advancement. It highlights how self-service kiosks, intended to improve convenience, have instead become sources of frustration. The project focuses on society’s failure to address digital exclusion and the widening scope of its impact. Typography and sound are combined in the design to emphasize the growing digital divide and its effects on various groups. The project aims to raise awareness about the prevalence of digital marginalization and the lack of solutions in addressing it.
* 1m 57s
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디지털 격차란 디지털 기술에서 소외되어 디지털 격차가 벌어지면서 기술을 따라가기 어려워지는 현상을 말합니다. 보통 장애인, 저소득층, 농어민, 고령자 등이 정보취약계층에 포함되지만, 소위 젊은 층도 어려움을 겪는 경우가 있습니다.
그중에서도 키오스크가 대표적인 예입니다. 사람들에게 편의를 제공하기 위한 목적으로 만들어진 디지털 키오스크가 상황이 역전되면서 오히려 불편을 겪고 있습니다.
이 프로젝트는 장애인, 저소득층, 젊은 세대 등 특정 집단이 급속한 기술 발전으로 인해 소외되는 디지털 격차를 비판합니다. 편의성을 개선하기 위한 셀프 서비스 키오스크가 오히려 불만의 원인이 되고 있다는 점을 강조합니다. 이 프로젝트는 디지털 소외를 해결하지 못한 사회의 실패와 그 영향의 범위가 넓어지는 것에 초점을 맞춥니다. 타이포그래피와 사운드를 디자인에 결합하여 디지털 격차가 커지고 다양한 계층에 미치는 영향을 강조합니다. 이 프로젝트는 디지털 소외의 만연과 이를 해결하기 위한 해결책의 부재에 대한 인식을 제고하는 것을 목표로 합니다.
* 1분 57초
As the fourth industrial revolution emerged around the world,
the information gap between people is becoming more and more evident.
Now
Here
Digital lag phenomenon is running rampant.
Kiosk.
With the purpose of giving people usability,
a machine used as a substitute for humans.
But everyone is suffering.
No one is shouting that it is comfortablefrom the younger generation
who are accustomed to use machinesto the aging generation, not the generation who utilize machines well.
I'm also excluded from this machine.Society is working to ignore me.Who does the government work for?
the information gap between people is becoming more and more evident.
Now
Here
Digital lag phenomenon is running rampant.
Kiosk.
With the purpose of giving people usability,
a machine used as a substitute for humans.
But everyone is suffering.
No one is shouting that it is comfortablefrom the younger generation
who are accustomed to use machinesto the aging generation, not the generation who utilize machines well.
I'm also excluded from this machine.Society is working to ignore me.Who does the government work for?